Canada tender · Request for Proposal
Anonymous internal fraud and misuse reporting lines
Reference number: 1000526891/b
Published: 2026-01-14
Closing date: 2026-02-20
Tender details
The Canada Revenue Agency (CRA) seeks a contractor to establish and maintain an anonymous, toll-free hotline and online reporting service for internal fraud and misuse allegations, accessible 24/7 to approximately 50,000 employees. Key requirements include ensuring confidentiality, providing secure data storage within Canada, and enabling anonymous communication between sources and CRA reviewers. This initiative is crucial for enhancing internal integrity and accountability within the CRA. Bidders must possess a Protected B facility clearance and may qualify under the Procurement Strategy for Indigenous Business.