NPP - Request for Proposal # 434: Category 5.1 Computer, Application Support

Tender details

The tender seeks a contractor to provide computer and application support at the OAG headquarters in Ottawa. The contractor must offer first-, second-, and third-line support in person and remotely via Teams, phone, and email. They will assist with Windows 11 and related software upgrade projects, requiring on-site presence at least 2 days a week, including Tuesdays, with flexibility for one additional day. Remote work is possible unless physical computer configurations demand on-site presence.