Canada tender · Request for Proposal
IT Service Management (ITSM) revitalization and cloud migration initiative delivery support
Reference number: 100032250
Issuing organization: Department of Employment and Social Development (ESDC)
Published: 2026-05-29
Closing date: 2026-06-15
Tender details
Provide delivery support for a multi-phase ITSM modernization and cloud migration program. The contractor will help upgrade or replace the current BMC platform, build a trusted CMDB with ETL and discovery, modernize ITIL processes, retire legacy tools, integrate with enterprise reporting, and prepare the environment for governed analytics and AI use.