IT Professional Services for BMC Helix SaaS - I.10. Technical Architect, Level 2

Tender details

Statistics Canada seeks IT professional services to enhance its BMC Helix SaaS-based IT Service Management platform. The contractor will be responsible for configuring, integrating, migrating, and optimizing the platform, including developing a self-service portal, service catalogue, and knowledge management systems. This work is crucial for improving operational efficiency and service delivery within the agency. The contractor will also ensure knowledge transfer to Statistics Canada staff, ensuring sustainable operational readiness.