Inbound Call Centre Services-Emergency Line

Tender details

Canadian Nuclear Safety Commission seeks a contractor to provide 24/7/365 inbound emergency call centre services for its nuclear incident reporting line, forwarding calls from the CNSC emergency line and handling them under strict security requirements. The RFI is to gauge market capability and interest for an estimated five-year contract. This is a critical public safety service, ensuring urgent nuclear-related events are answered, documented, and routed reliably at all times.