CCRM - Summary of Feedback and Outcomes Report

Tender details

The Federal Government of Canada is seeking insights for the Case and Client Relationship Management (CCRM) project. This Request for Information (RFI) outlines industry feedback and questions from a recent engagement session. While no immediate responses are required, businesses should prepare for future procurement opportunities related to CCRM. Engaging in this process is crucial for shaping effective client management solutions that enhance service delivery within federal operations. Monitor Ariba Discovery for updates on upcoming activities.