SGI Customer Experience Measurement & Benchmarking Competition

Tender details

The Government of Saskatchewan is seeking a qualified supplier to conduct comprehensive qualitative and quantitative customer experience research for Saskatchewan Government Insurance (SGI). This project aims to enhance SGI's customer experience measurement and competitive benchmarking capabilities. Suppliers must demonstrate expertise in designing rigorous research methodologies, delivering actionable insights, and managing projects effectively within complex environments, particularly in the insurance sector. This opportunity is crucial for SGI to improve its service delivery and align with customer expectations, making it an important engagement for businesses with relevant experience in customer experience research and analysis.