Request for Proposals for Centralized Navigation-811 Managed Service, and Centralized Scheduling Solution For the Department of Health and Wellness

Tender details

Nova Scotia’s Department of Health and Wellness is seeking vendors to deliver one or both health service solutions: a centralized 811 navigation/managed service and a centralized scheduling platform. The work likely includes operating patient intake and triage support, routing callers to the right care, and enabling efficient appointment booking and coordination across health services. This matters because it can improve access, reduce wait times, and streamline patient flow through the provincial health system. Two separate awards may be made.