MERX tender · RFP - Request for Proposal (Formal)
26-1589 - Chat and Live Agent
Reference number: 00005101568
Issuing organization: The City of Calgary
Location: Alberta
Published: 2026-06-26
Closing date: 2026-07-21
Tender details
The City of Calgary has issued a tender in Calgary, Alberta for a chat and live agent software solution for Planning and Development Services. The city wants a system for resident and business inquiries, queue management, call routing, escalation, analytics, and integration support.