MERX tender ยท RFP - Request for Proposal (Formal)
System Implementor for a new Case Management and CRM Solution
Reference number: 0000322986
Issuing organization: Ontario Energy Board
Location: Canada, Ontario
Published: 2026-05-22
Closing date: 2026-07-17
Tender details
Implement a new cloud-based Microsoft Dynamics 365 CRM and case management solution for the OEB. The vendor must replace the current system and improve customer service, case handling, and digital operations.