MERX tender ยท RFP - Request for Proposal (Formal)

System Implementor for a new Case Management and CRM Solution

Reference number: 0000322986

Issuing organization: Ontario Energy Board

Location: Canada, Ontario

Published: 2026-05-22

Closing date: 2026-07-17

Tender details

Implement a new cloud-based Microsoft Dynamics 365 CRM and case management solution for the OEB. The vendor must replace the current system and improve customer service, case handling, and digital operations.

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